Terms of service


Last updated: July 19, 2026

These Terms of Service (“Terms”) govern your use of vitalikahealth.com and any purchases made through the website.

By visiting our website, placing an order, or using any part of our services, you agree to these Terms.

Throughout these Terms, “Vitalika,” “we,” “us,” and “our” refer to the operator of vitalikahealth.com.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

You may not use our products or services for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using our website.

You must not transmit viruses, malicious code, or other harmful material through the website.

2. Products and Product Information

We make reasonable efforts to display our products, packaging, colors, descriptions, and other details accurately.

However, product appearance may vary slightly due to factors such as:

  • screen settings
  • photography
  • packaging updates
  • manufacturing changes
  • natural variation in product appearance

We reserve the right to modify product descriptions, packaging, pricing, or availability at any time.

Product information on this website is provided for general informational purposes and is not intended as medical advice.

3. Skincare Results

Individual skincare results may vary.

Results depend on many factors, including skin type, age, routine, frequency of use, environmental factors, and other personal characteristics.

Any customer reviews, testimonials, before-and-after images, or examples shown on the website represent individual experiences and should not be interpreted as a guarantee that every customer will achieve the same result.

4. Prices

All prices are displayed in the currency shown on the website at checkout.

Prices may change at any time without prior notice.

We may offer promotions, discounts, bundles, free gifts, or limited-time offers. These promotions may be changed or withdrawn at any time unless otherwise stated.

Taxes, shipping charges, and other applicable fees may be added at checkout where required.

5. Orders

Placing an order does not guarantee that the order will be accepted.

We reserve the right to refuse, cancel, or limit an order for reasons including:

  • suspected fraud
  • pricing or listing errors
  • inventory issues
  • payment problems
  • suspected resale or abuse of promotions
  • incorrect customer information

If we cancel an order after payment has been successfully processed, the applicable amount will be refunded.

6. Payment

Payment must be made using one of the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed by third-party payment providers. We do not generally store complete payment card information ourselves.

7. Shipping

Shipping times displayed on the website are estimates and are not guaranteed unless explicitly stated otherwise.

Delivery times may be affected by:

  • carrier delays
  • customs processing
  • weather
  • holidays
  • incorrect address information
  • events outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address.

Please review our separate Shipping Policy for additional details.

8. Returns, Refunds and Money-Back Guarantee

Returns and refunds are governed by our Refund Policy.

If we advertise a money-back guarantee, the conditions and eligibility requirements described in the Refund Policy apply.

A promotional guarantee does not affect any statutory rights you may have under applicable consumer law.

9. Promotions and Discount Codes

Promotional offers may be subject to specific terms.

Unless otherwise stated:

  • offers cannot be exchanged for cash
  • offers may not be combined
  • only one promotional code may be used per order
  • promotions may have quantity limits
  • offers may be restricted to certain customers, products, or regions

We reserve the right to cancel or refuse promotional benefits in cases of suspected misuse.

10. Buy One, Get One Free Promotions

Where a “Buy 1, Get 1 Free” or similar promotion is available, the promotion applies only according to the terms shown at the time of purchase.

The free item may need to be added automatically or manually depending on the checkout configuration.

Returns involving promotional bundles may require all items from the promotion to be returned in accordance with our Refund Policy.

11. Accuracy of Information

We try to ensure information on the website is accurate and current.

However, errors may occasionally occur relating to:

  • pricing
  • product descriptions
  • promotions
  • availability
  • shipping
  • technical content

We reserve the right to correct errors or inaccuracies and to update information at any time.

12. Third-Party Services

Our website may rely on third-party services including:

  • Shopify
  • payment processors
  • shipping providers
  • analytics providers
  • advertising platforms
  • email providers

We are not responsible for outages, errors, or failures caused by third-party services beyond our reasonable control.

13. Third-Party Links

The website may contain links to third-party websites.

We do not control these websites and are not responsible for their content, products, services, privacy practices, or security.

Use of third-party websites is at your own discretion.

14. Intellectual Property

All content on this website, including branding, logos, product descriptions, graphics, website design, photographs, and original written content, is owned by or licensed to Vitalika unless otherwise stated.

You may not reproduce, distribute, commercially exploit, or modify our content without prior written permission.

15. User Content

If you submit a review, testimonial, image, video, comment, or other content to us, you confirm that you have the right to provide that content.

Where permitted by law, you grant us a non-exclusive right to use submitted content for purposes such as:

  • operating our website
  • customer service
  • marketing
  • advertising
  • product promotion

We will not knowingly publish content in a misleading manner.

16. Prohibited Uses

You may not use our website:

  • for unlawful purposes
  • to violate intellectual property rights
  • to harass or abuse others
  • to submit false or misleading information
  • to transmit malware
  • to collect personal information without authorization
  • to interfere with website security
  • to engage in fraudulent purchases or chargeback abuse

We may restrict or terminate access to the website in cases of misuse.

17. Disclaimer

Our website and products are provided on an “as available” basis, subject to applicable consumer law.

We do not guarantee that:

  • the website will always be uninterrupted
  • all website information will always be error-free
  • every product will always be available
  • every customer will achieve the same skincare results

Nothing in these Terms excludes rights that cannot lawfully be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Vitalika will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

This limitation does not apply where liability cannot legally be excluded or limited, including certain consumer rights.

19. Indemnification

To the extent permitted by law, you agree to indemnify Vitalika against losses or claims resulting from unlawful misuse of our website or violation of these Terms.

20. Consumer Rights

If you are a consumer located in the European Union, European Economic Area, United Kingdom, or another jurisdiction with mandatory consumer protections, those statutory rights remain unaffected.

Nothing in these Terms is intended to limit rights that cannot legally be waived.

21. Governing Law

These Terms are governed by the laws applicable to the business operating Vitalika, subject to any mandatory consumer protection laws that apply in the customer’s country of residence.

Consumers may also have rights to bring claims in their local jurisdiction where required by law.

22. Changes to These Terms

We may update these Terms from time to time.

Changes will be published on this page with an updated “Last updated” date.

Your continued use of the website after changes are published constitutes acceptance of the revised Terms where permitted by law.

23. Contact Information

For questions regarding these Terms, contact:

Vitalika
Email: support@vitalikahealth.com
Website: vitalikahealth.com